What Our Clients Are Saying About Us

In order to continually improve our services, we mail a Quality Assurance Survey Questionnaire after every project completion that ask our Clients to rate us.

The Following table represents the results of 891 responses from 2003 through 2022

On-Budget

95.5% of our Clients said projects were completed below or on-budget

Quality

94.3% of our Clients said quality met or exceeded their expectations

Communication

93.5% of our Clients reported good project communications

On-Schedule

92.6% of our Clients said projects were completed on-schedule or better

We also ask our Clients to grade us on an overall project effort basis. We are pleased to report that our Clients scored us an average of 95.3% out of a possible 100%

Read some of our Client's reviews below

FacilityBUILD has been doing a great job. Greatly appreciated.

"FacilityBUILD responded Quickly! Much Appreciated.

"Everyone was great to work with. Louie and Alfred are awesome, Great work. Can't wait to work with you again."

"Logan did an excellent job of taking care of this project without me. He kept me very well informed, even though this was a small job. I look forward to working with him again."

"Overall the project went very well. Given the issue we encountered early on, causing a short delay, FaciliTYBUILD finished strong and the customers are very happy with the result."

"Overall work was done in a timely manner. Satisfied with everything."

"Demo and removed casework, also patched and retexture walls, repainted office and entry walls, reworked casework using existing on site."

Staff and Facilities were impressed with the complete outcome of Project. Great work."

"Everything was performed as expected in fact, exceeding expectations."

Will continue to use your team as projects develop. Great job and great teamwork."

"The issue corrected by the FacilityBUILD team was an 8yr problem. The Building occupants sure appreciate what has been done. Thanks."

"Your team was excellent, both in the planning and in the construction. This was not easy to balance everyone's desires with the construction budget. I have done a walk through with Carl, and everything looks good."

"I have to take a minute to tell you how great the construction company is to work with. They are very quiet when talking, they keep everything clean and picked up, they are polite and very professional. Kudos to them!"